If something goes wrong and you don’t have a support contract, we’ll provide ‘breakdown cover’. We’ll fix the problem and get your system working again as quickly as possible.
Who’s it for? - Any organisation!
What’s included?
How is it charged? - Our standard hourly rate applies. We’ll give you our best estimate first.
We’ll help your in-house IT staff to keep your system running smoothly.
Who’s it for? - Organisations with an in-house IT manager or dedicated IT administrator.
What’s included?
How is it charged? - By monthly direct debit or annual invoice (minimum 12-month term).
We’ll be an extra pair of hands for your IT team – not just providing advice, but actively resolving problems on your behalf.
Who’s it for? - Organisations which may have dedicated IT staff; or which have a nominated IT administrator (whose main role is not IT).
What’s included?
How is it charged? - By monthly direct debit or annual invoice (minimum 12-month term).
We’ll manage your entire system for you – from monitoring your system for problems, to helping the system’s users.
Who’s it for? - Organisations without dedicated IT staff, for which managing IT is a distraction from running the business.
What’s included?
How is it charged? - By monthly direct debit or annual invoice (minimum 12-month term).