What is VoIP – and why do you need it?

What is VoIP – and why do you need it?

Everything you need to know about VOIP

So, what is VOIP? In this blog piece, we talk everything ‘VOIP’. What it is, what it does and why you need it! It is the future of communications – but that doesn’t mean it should be hard to understand. We’ve kept everything simple. So read on if you want to understand VoIP, because it could be extremely beneficial for you and your organisation.

What is VOIP?

VoIP is an acronym for Voice Over Internet Protocol. It is an alternative to traditional phone services, (e.g., landline or mobile network) delivered via telecommunications companies. Instead, VoIP is a telephone service provided over the internet.

How does it work?
It works by turning analogue phone signals into digital signals that can be sent over the internet. This can be done in several different ways, depending on what you need and what you are doing.
The first VoIP method you can use is an Analogue Terminal Adapter (ATA). An ATA connects Analogue Telephones to a VoIP network, typically by an Ethernet jack and an RJ-11 phone jack. This requires you to use a VoIP service provider.
The second VoIP method you can use is via an IP phone. A VoIP phone looks like a traditional landline phone, but it is connected to the Ethernet and communicates via a VoIP server or gateway. It does not require a computer, nor does it require any software. It only requires an internet connection. This requires you to use a VOIP service provider.
The third VOIP method you can use is direct VOIP, though this has limitations. Instead of using a VOIP service provider, you directly communicate with another VOIP user via the Ethernet.
There are various VOIP applications that allow you to make calls via a desktop computer or laptop, or via a smartphone using certain apps. Skype, an example of a VOIP application; however, many companies use specialist software to meets their needs. Whichever method you choose, VOIP requires a stable ethernet connection.

How is it used?
VOoP is another method of making voice calls and sharing multimedia files. It is used in much the same way as landline or mobile phones are used, but it uses an internet connection instead of physical telephone cables and mobile phone towers.
VoIP can be used to communicate with clients, customers, employees, friends, family… you name it. It is seen as the future of communications and the successor to landlines.

What are the benefits of VOIP?
At a glance, VOIP is just another way of making calls, but there are some distinct advantages to using VOIP over landlines and mobiles. Firstly, it is easy to setup. All you need is an internet connection.
VOIP offers call forwarding, caller IDs, voicemail, SMS and video calls, as well as real-time analytics, automated call routing and online faxing.
VOIP is used by businesses to improve communications, boost productivity and encourage collaboration. VOIP offers mobility and can be used on the go, as it only requires an internet connection. Whereas a traditional landline has to be plugged into a socket and offers less flexibility than VOIP.
VOIP offers high-quality, cost-effective communications. VOIP can be less expensive than landline and mobile phone bills, so businesses can save money, especially when they’re making international calls.
The real-time analytics offered by many VOIP providers means your business can track the status of conversations and projects, monitor productivity, and better keep track of customer/client feedback. This means you can make informed business decisions and provide a better service.

Why does my business need it?
VOIP is the future of communications for businesses. It offers more than traditional phone services, and provides businesses with the groundworks for scalability and growth. If you decide to use VOIP for your business, it can save you money, improve productivity, and improve the quality of your external and internal communications. And don’t worry, VOIP doesn’t require lots of fancy new equipment. In fact, it’s easy to setup. So you can migrate to VOIP very quickly and without disrupting your organisations operations.
And with VOIP services improving continuously, it could be the best time to bring your company’s telecoms into the 21st century.

What do I need to consider when getting VOIP?
As mentioned, VOIP requires a stable internet connection. Luckily, VOIP doesn’t require a lot of bandwidth. It’s very efficient. Unless your organisation has unstable and slow internet, your internet should be able to support VOIP. But it’s worth checking that VOIP will work on your internet connection just in case. Give us a call and ask us about VOIP, and we can help you find out if your internet can support VOIP!

How can BCNS help with your VOIP?
BCNS is a company that aims to provide you with IT solutions that match your ambitions and help you achieve more.
At BCNS, we offer a range of modern communication solutions best suited for your organisation. BCNS will find a VOIP service that not only fits within your budget but will provide your business with a return on investment.
Our clients enjoy these VOIP perks:
• Reduced costs. Say goodbye to phone bills!
• Easier to use. Less effort, more productivity!
• Never miss a call. Monitored and maintained 24/7!
• Improved mobility and flexibility. Take and make calls on the go!
• High quality communications. Enjoy enhanced features!

To find out more, take a look at our product pages here