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Up your schedule management game by using Microsoft 365’s Bookings feature

Are you struggling to keep track of your tasks and events? Microsoft 365’s new Bookings feature may be just what you need. With this feature, you can easily create and manage appointments for yourself or your team. Here is some key information on how to use the Bookings feature and some of its benefits. Visibility […]

The Importance of Cyber Security to SMBs

In today’s world cyber security should take top spot in your list of business concerns - if it doesn’t then you need to start prioritising it immediately. The modern day abilities of tech – the unlimited internet connectivity in this case – have made it essential that you and your team have at minimum a beginner’s level of prowess with tech – or at least a limited understanding of the potential risks to your system and the various actions you can take to limit those risks.

Is it beneficial for employers to track employees’ online activities?

The COVID-19 pandemic pushed many businesses to embrace a work from home setup. However, one of the challenges managers faced was checking the productivity of each employee. Monitoring employees online is a good way of tracking the productivity of a remote workforce. Keep reading to learn more about employee monitoring. What is employee monitoring? Employee […]

VoIP Quality of Service: What you need to know when choosing a provider

More businesses are making the switch to Voice over Internet Protocol (VoIP) because of its many benefits, which include lower costs, scalability, and flexibility. But with so many VoIP providers and packages to choose from, how do you know which one is right for your company? One important factor to consider is the Quality of […]

Microsoft 365: Which plan is best for your business?

Are you having a hard time choosing which Microsoft 365 plan is right for your business? You are not alone. Many business owners often find it perplexing to choose the ideal plan because of the wide variety of features available. Here’s an overview of the different Microsoft 365 plans to help you decide. Microsoft 365 […]

What Does a Good It Provider Look Like?

In the previous article, we explored the problems posed by traditional IT support, we concluded that in the modern world it isn’t enough, and it needs to be improved.

As we said in the previous article, traditional IT support is predominantly conducted by tech savvy but poor communicators that react to your problems rather than looking at your IT productively.

What Does a Poor IT Provider Look Like?

The world of technology is forever changing, and the last two decades in particular have seen huge changes, with new innovative tools being released that have the ability to revolutionise your workplace and, in turn, the way your team work. Due to the power that tech now has in our workplaces, business owners are making it a priority to be sure their tech is working for them in the best possible way, and most have tried to warp it in such a way as to make it catered for their own organisations.

Why two-factor and two-step authentication matter

Two-factor authentication and two-step authentication are both vital for data security. But what’s the difference between them? Is one authentication process better than the other for your business? In this blog post, we will break down the differences between two-factor authentication and two-step authentication to help you decide which is more suitable for your needs. […]

5 Important steps for safe and successful UC migration to the cloud

Migrating to the cloud is a big decision for any business, but it can be especially daunting when it comes to unified communications (UC) systems. UC is the umbrella term for all the communication technologies used in a business, from voice and video calling to messaging and collaboration tools. When done correctly, migrating UC systems […]