BCNS - IT Support Plymouth
01752 547150

3 Free everything HelpDesk Technician Licences!

The everything HelpDesk is a customisable, customer service management tool, which allows end users and technicians to create or edit tickets relating to technical issues and then automatically assigns jobs. Progress can then be tracked effectively and issues resolved quickly.

BCNS have partnered up with GroupLink to exclusively offer  3 free help desk licences for your organisation!

An efficient and productive help desk enables your organisation to quickly highlight and resolve any problems, allowing your business to continue functioning at its best.

With everything HelpDesk, managing, controlling and solving issues is made simple.

Some of the features and benefits of the everything HelpDesk include:

  • Create, submit, and track an unlimited number of problem tickets
  • Ability to prioritise and auto assign tickets based on location, category, technician skill set and work-load
  • Entirely web based and accessible from any web browser
  • Smartphone enabled
  • Supported on Windows, Linux, Mac and OES
  • Integrates with GroupWise and Outlook/Exchange calendar and email systems
  • The only helpdesk that fully integrates with ZENworks for click through asset maintaining.
  • Ability to customize fields specific to your organisation and department
  • Easy to use reporting and filtering system
  • Features a self-help knowledgebase which reduces incident requests and decreases future support costs

 To receive your three free licences please register and download the software here.

For further information or assistance please contact our sales team on 01752 547150.