5 Important steps for safe and successful UC migration to the cloud

Migrating to the cloud is a big decision for any business, but it can be especially daunting when it comes to unified communications (UC) systems. UC is the umbrella term for all the communication technologies used in a business, from voice and video calling to messaging and collaboration tools. When done correctly, migrating UC systems […]

4 Different VoIP services you can benefit from

A growing number of businesses are shifting from conventional landlines to Voice over Internet Protocol (VoIP) systems. Doing so is allowing them to lower their communication costs, leverage advanced call features, and support remote work arrangements. If you are also looking to join the VoIP bandwagon, you might get confused by the several types of […]

Understanding Microsoft 365 collaboration tools

There are three Microsoft 365 tools that are typically used for office communication and collaboration: Microsoft 365 Groups, Yammer, and Microsoft Teams. While these three are similar, did you know that there are subtle differences that set them apart from each other? Let’s take a look at some of these. Microsoft 365 Groups With Microsoft […]

Here are the basics of different VoIP systems

Many businesses still rely heavily on landlines, which remain as one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and reliable option: internet phones. Is this the best option for your business? Read on to find out. Different phone […]

5 Tips to successfully migrate UC to the cloud

If you want to improve your business’s agility, security, flexibility, and efficiency, you should consider moving critical systems and functions to the cloud. Your unified communications (UC) systems ought to be one of these. Migration, however, comes with its share of risks, so it’s essential that you plan for the move to make it uneventful. […]

Staying competitive using VoIP phone systems

VoIP is no longer the mysterious phone tech it was 20 years ago, and yet many businesses still fail to realize its full potential. This in part due to a lack of understanding of what internet phones can do. Read on to learn more about the benefits of VoIP. Different phone systems Phones have come […]

Tips to avoid VoIP downtime

Calamitous events such as wildfires and Category 5 hurricanes can happen at any time. If your company’s tech infrastructure isn’t prepared to weather these, it can put you out of business. One of the most essential technologies today is Voice over Internet Protocol (VoIP) telephony systems. Should a disaster knock your VoIP system offline, you […]

5 Useful tricks to cut your cloud costs

Business owners need to be aware that there are certain unexpected costs associated with the cloud. These costs may not add up to much at first, but they can eventually cost you more than the service is worth. You need to know what measures you can take to keep those costs down. Pay the right […]

Groups, Yammer, and Teams: When should you use them?

While most Microsoft 365 apps serve a particular purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are a few small differences. Read on to learn more. Outlook Groups With Outlook Groups, every member gets a shared inbox, calendar, project planner, notebook, and document […]

Don’t believe these disaster recovery myths

Modern technology changes rapidly, but not all businesses can match its pace. When it comes to disaster recovery (DR), we see business owners clinging to ideas that no longer apply. It’s high time you learn the truth about the following DR myths, so you can stop believing them. Myth 1: Tape backups are the best […]